Advice for CEOs…

When I sat down for an interview with Deloitte Consulting CEO Dan Helfrich on December 9, 2019 I realized Dan is in a dual situation because he is both running an enterprise of 56,000 people and functionally he advises CEOs. So I asked Dan, “What advice do you give to other CEOs that you are also practicing yourself?” As background, Helfrich became Chairman and CEO June 2019, after 20 years with the company, so I found his perspective new and fresh …

“Many companies are investing enormous capital in the ‘internet of things’ to capture massive amounts of real-time data from sensors. My advice to CEOs: Build your own network of human sensors to get that real-time perspective about what’s really happening “in the field” without that filter of myriad layers of management. I am a better leader because people of all levels in my organization are feeding me ideas and insights about what is or isn’t working.”

Dan also talked about the importance of staying committed to activities in your personal life despite the demands of your professional life.

He said, “For the past 15 years, I have been doing the play-by-play of every game for the Georgetown University Men’s Soccer Team. My broadcasting has required probably 60 midweek games during that time frame, which means thoughtfully configuring my schedule and being willing to say ‘no’ to work expectations that others might deem “essential.”

Net / net to CEOs … inspire people to be their whole person at work, which will help unleash authenticity and the individual spirit of each person.