After interviewing 750 CEOs, our current magazine issue is the first time we have awarded the designation of “Transformative CEO,” based on our criteria.
The first recipients are 10 Customer Experience Industry Leaders.You will read interviews with each of these leaders and what they did uniquely to be awarded:
  • Insurance: Amica, Bob DiMuccio, Chairman, CEO, President
  • Credit Cards: Discover, David Nelms, 14-year CEO
  • Entertainment: Topgolf, Erik Anderson, Executive Chairman
  • Retail: The Container Store, Melissa Reiff, CEO
  • Airlines: JetBlue, Robin Hayes, CEO
  • Telecom: Masergy, James Parker, CEO
  • Investments: Trilogy Financial, Jeff Motske, Founder & CEO
  • Technology: TIBCO, Murray Rode, CEO
  • Hotels: The Ritz-Carlton, Herve Humler, Co-Founder & Chairman Emeritus
  • Food & Beverage: Dunkin’ Brands, Nigel Travis, Chairman
Hope you enjoy this magazine (click on the cover image).
As our next issue will be on “10 CEO Leaders In Innovation,” if you have a CEO to recommend, please let me know.