Marty Mucci, CEO of Paychex since 2010, talks about his leadership strategy that led to doubling growth to achieve 710,000 clients in payroll and complete HR services, Paychex’s big role in PPP loans during the pandemic, key insights on hiring and retaining talent, advice on handling stress to balance lives and work in hybrid work situations, his personal leadership style and the importance of culture and caring, past lessons learned from dealing with unions, and finally, one piece of advice he’s never forgotten.